At EY, were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.

Career Family Guidewire Claim Center Support

Role Type Technical Engineering

The opportunity

- Guidewire Claim Centre Support with minimum experience level of 9+ years.

Your key responsibilities

- Guidewire Claim Center Support and Maintenance Manager (9+ years) has the prior experience to manage support projects.
- Must be flexible to work in shifts (Rotational Shift India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
- Proficient in maintaining and supporting GW applications, enhancements, conducting testing, and managing deployments.
- Manages the Guidewire CC Configuration and Integration.
- Should be able to manage the key SLAs and KPIs for the successful execution of project.

Skills and attributes for success

- Deep understanding of Guidewire framework, implementation, architecture and components.
- Must have experience in GuideWire ClaimCenter 9.0 version+
- Well versed in development streams - Configuration/Integration/Both
- Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
- Implementation of Rules (including UI Validation) using GOSU scripting.




- Metadata Configuration of Rules (including UI Validation).
- Integration with External Systems and Guidewire Platform supported integration techniques.
- Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
- Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
- Should have robust knowledge and experience on Tomcat and or Websphere/WebLogic
- Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
- Experience in Insurance domain, preferably in Property & Casualty.
- Should have understanding and experience of software development best practices.
- Excellent business communication skills
- Excellent leadership skills
- Prior Client facing experience
- Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
- Understand service management and change management activities, along with SLAa and estimator tools.
- Should have worked on incident management and problem management.

To qualify for the role, you must have

- Guidewire CC Config
- Gosu Scripting, UI & Data Models
- Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
- SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
- Tomcat and or Web sphere/WebLogic.

Certification:

Guidewire CC (Good to have)

ITIL certification (Good to have)

📌 TechOps-DE-CloudOpsAMS-GWClaim-Manager (Kolkata)
🏢 EY
📍 Kolkata