This role is for Luxury Fashion Retail company but we are looking for people with strong Quality BASICS background from Automotive, Auto Components and Pharmaceutical Industry.

SKILLS

- Strong understanding of quality management systems and manufacturing processes.
- Expertise in root cause analysis and corrective/preventive action (CAPA).
- Experience in developing SOPs and process documentation.
- Strong analytical and problem-solving capabilities.
- Excellent stakeholder management and cross-functional collaboration skills.
- High attention to detail with a commitment to craftsmanship and luxury quality standards.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Robust knowledge of quality management systems (QMS), quality assurance methodologies, and audit practices.
- Experience with technical product testing, laboratory coordination, and interpretation of test reports.
- Familiarity with manufacturing quality tools such as FMEA, CAPA, SPC, 5 Why Analysis, Fishbone Analysis, and ISO-based quality systems.
- Ability to design and implement scalable quality control and audit mechanisms across multiple manufacturing partners.

Job Responsibilities

Quality Assurance & Product Excellence

- Develop and implement comprehensive quality standards, inspection protocols, and acceptance criteria across raw materials, work-in-progress, and finished products.
- Establish technical testing requirements for materials and finished products, including durability, functionality, colour fastness, tensile strength, corrosion resistance, adhesion, and other performance parameters relevant to accessories.
- Coordinate with internal and external testing laboratories to conduct product validation, compliance testing, and certification wherever required.
- Analyse laboratory test reports and recommend corrective actions to address quality concerns before production scale-up.




- Ensure all products meet internal quality benchmarks as well as applicable regulatory and customer compliance standards.

Process Excellence

- Establish, document, and continuously improve Standard Operating Procedures (SOPs) for critical production and quality processes.
- Ensure consistent adherence to quality systems and process controls across manufacturing units.
- Lead quality improvement projects aimed at increasing efficiency and reducing inspection lead times.
- Build preventive quality control mechanisms by integrating quality checkpoints throughout the product lifecyclefrom product development and sampling through production and final inspection
- Establish quality dashboards and reporting mechanisms to track key quality indicators, audit outcomes, customer complaints, corrective actions, and process improvements.

Product Engineering & Technical Support

- Collaborate with Product Development and Production teams from the product development stage to identify and resolve technical and quality challenges.
- Recommend engineering or process improvements to enhance product performance, manufacturability, and consistency.
- Support new product development through quality validation and process readiness.

Quality Systems, Audits & Compliance

- Design and implement robust quality audit frameworks across manufacturing units and supplier facilities to ensure consistent adherence to defined quality standards.
- Develop audit checklists, quality scorecards, and compliance metrics to monitor process capability and manufacturing performance.
- Conduct periodic process, product, and system audits to identify risks, drive corrective and preventive actions (CAPA), and ensure sustained process improvements.
- Lead supplier quality audits and collaborate with vendor partners to improve manufacturing capability, process consistency, and product quality.
- Drive continuous improvement initiatives using quality tools such as Root Cause Analysis (RCA), 8D, FMEA, Pareto Analysis, and Statistical Process Control (SPC), where applicable.

📌 Quality Manager (Strong with QMS Exp) (Kolkata)
🏢 Quadrangle
📍 Kolkata