06 Aug
|
Ica Edu Skills
|
Kolkata
06 Aug
Ica Edu Skills
Kolkata
Key Responsibilities
- Contact prospective customers through phone calls and follow up on assigned leads.
- Understand customer requirements and recommend suitable products, services, or programs.
- Counsel prospects by explaining features, perks, pricing, and available options.
- Convert inquiries into confirmed sales or enrollments while meeting monthly targets.
- Maintain accurate records of customer interactions in the CRM system.
- Follow up with potential customers through calls, emails, and messaging platforms.
- Address customer queries and resolve concerns professionally.
- Build and maintain positive relationships with prospective and existing customers.
- Coordinate with internal teams to ensure a smooth onboarding or enrollment process.
- Stay updated on company offerings, promotions, and industry trends.
- Prepare daily and weekly reports on calls, follow-ups, and conversions.
📌 Telle caller cum counsellor (Kolkata)
🏢 Ica Edu Skills
📍 Kolkata