IT Applications Manager

About the Role:

We are seeking an experienced IT Applications Manager to own, govern, and continuously enhance the institution's digital application ecosystem. This role provides strategic and operational leadership across Student Information Systems (SIS), Student ERP, Campus administration platforms, Learning Management Systems (LMS), Customer Relationship Management (CRM) platforms, institutional websites, library systems, and academic learning technologies.

This is a leadership role requiring deep expertise in higher education systems, strong stakeholder engagement capability, and the ability to drive governance, integrations, and continuous platform improvement across campuses.

Who Should Apply :

This role is ideal for experienced IT professionals who have led or managed enterprise academic applications within higher education or similar institutional environments.

You should consider applying if you:

- Have hands-on experience administering and governing Student Information Systems (SIS) or campus ERP platforms. Worked extensively with Learning Management Systems (Canvas, Moodle, Blackboard or enterprise LMS) and CRM platforms supporting admissions and student engagement.
- Understand end-to-end student lifecycle processes including admissions, enrollment, academics, assessments, and graduation workflows. Have successfully led system implementations, upgrades, integrations, or digital transformation initiatives.
- Are comfortable engaging with academic leadership, administrative teams, IT departments, and external vendors. Enjoy owning platforms end-to-end from roadmap definition and governance to operational stability and enhancement.
- Possess solid project management and structured change management experience. Thrive in multi-campus, cross-functional environments requiring governance and collaboration.
- Strategic in thinking,



detail-oriented in execution, and proactive in driving improvements.

Key Responsibilities :

1. Application Ownership & Platform Leadership

- Own the end-to-end lifecycle of campus and academic applications, including SIS, Student ERP, LMS, CRM platforms, websites, and library systems.
- Define application roadmaps, governance models, and enhancement priorities aligned with institutional objectives.
- Ensure stability, scalability, data integrity, security, and performance across all platforms.

2. Campus & Academic Application Management

- Lead administration and optimization of Student Information Systems / Student ERP platforms (such as Digii) supporting admissions, enrollment, academics, and the student lifecycle.
- Provide functional and operational leadership for Canvas LMS.
- Oversee CRM platforms supporting marketing, admissions, and student engagement, including integration with academic applications.
- Manage institutional websites in coordination with internal and external stakeholders.

3. Library & Learning Technology Leadership

- Lead support for Library Resource Centre systems including Koha library management system, RFID-enabled circulation solutions, and reading list management applications.
- Oversee lecture capture systems and classroom learning technologies in collaboration with academic and IT teams.

4. Integration, Vendor & Architecture Management

- Lead integrations between SIS, Student ERP, LMS, CRM, websites, library systems, and third-party tools.
- Act as the primary point of contact for vendors, managing service levels, upgrades, and roadmap discussions.
- Collaborate with internal IT teams on architecture, security.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Applications ? Manager (University Of York Mumbai)
🏢 Emeritus
📍 Mumbai