Role & responsibilities of Senior Manager -

The role is an Individual Contributor role and expected to lead and own complex bids across geos.

Preferred candidate profile

The key result areas (KRAs) will be -

1) achievement of quarterly revenue target, RFx / Bid response

2) prospect to order conversion %

3) quality of deliverables (proposal response, due diligence reports)

4) internal stakeholder / external customer feedback

Active involvement and ownership in the lead to closure cycle for BPO IFS opportunities by leading the following activities:

- Create pro-active proposals for clients in discussion with sales teams
- Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities, Hexaware Technologies et al) to ensure timely and high quality proposal submission
- Present proposed solutions to end clients
- Manage client visits at Hexaware centers during lead to closure cycle
- Lead right sourcing opportunity due diligence exercises at client locations
- Single point of contact (working closely with the Hexaware onsite sales and account teams) for senior client stakeholders for all active proposals
- Good understanding of pricing models, engagement models and operating models
- Ability to own discussions with pricing / finance teams to ensure Hexaware proposals are competitively priced
- Strong skills in story-telling and building narratives in the backdrop of client requirements, covering operations run, Digital transformation and Change




- Involve junior members of the team in the above activities and provide guidance and mentoring to the current joiners in the team
- The role will require thorough knowledge of Hexawares capability and credentials in BPO and the existing solutions and offerings in this space
- Act as a custodian of all go to market (GTM) decks and offerings for specific area aligned within Institutional Banking
- Drive creation and publishing of thought papers to analyst groups and Hexaware stakeholders on Hexawares differentiated offerings
- Drive efforts to identify market Fintechs and internal IP solutions for new offerings and Go-to-market initiatives for allocated area

Preferred candidate profile-

- Over 10-12years of relevant work experience in presales, and at least 14 years of total work experience
- Good experience in BPO pre-sales (bid management, due diligence etc.) in banking (corporate / commercial banking / investment banking / asset management/custody); managing global clientele will be a major advantage
- Candidates with experience in sales & business development / consulting / program management / domain SMEs in Banking or Capital Markets may also apply.
- Prior industry experience in banking (corporate / commercial banking / investment banking / asset management/custody) with a global bank will be an advantage

Role: Individual Contributor

Qualification: Graduate with MBA (MBA not mandatory but preferred)

Kindly share your updated CV on [email protected]

📌 Senior Manager Presales & Solutions (BFS/Banking) - Remote (Navi Mumbai)
🏢 Hexaware Technologies
📍 Navi Mumbai