Responsibilities:

Front Desk Operations

1. Welcome visitors, clients, and employees

2. Manage visitor access and security

3. Monitor and control parking (if applicable)

4. Handle package delivery and courier services

Communication

1. Answer and direct phone calls

2. Take messages and relay information

3. Respond to emails and faxes

4. Provide information to clients and visitors

Administrative Tasks

1. Manage calendars and schedules

2. Book appointments and meetings

3. Prepare meeting rooms and materials

4. Maintain office supplies and inventory

5. Assist with data entry and record-keeping

Customer Service

1. Provide exceptional customer service

2. Resolve client complaints and concerns

3. Offer information and assistance

4. Foster positive relationships with clients

Office Organization

1. Maintain a tidy and organized reception area

2.



Ensure office equipment is functioning properly

3. Coordinate maintenance and repairs

4. Manage office keys and access

Other Responsibilities

1. Handle mail and postal services

2. Assist with event planning and coordination

3. Prepare reports and documents

4. Provide support to other departments

5. Maintain confidentiality and discretion

Skills and Qualities:

1. Excellent communication and interpersonal skills

2. Organizational and time management skills

3. Ability to multitask and prioritize

4. Friendly and approachable demeanor

5. Basic computer skills (MS Office, email)

6. Attention to detail and accuracy

7. Discretion and confidentiality

📌 Receptionist (Front Desk Officer) (Mumbai Suburban)
🏢 Surendra Elastomers
📍 Mumbai Suburban