Key Responsibilities

1. Business Development & Sales

- Source LAP business through DSAs, connectors, and open market channels
- Achieve monthly/quarterly disbursement and revenue targets
- Identify new business opportunities in the assigned geography

2. Customer & Relationship Management

- Maintain and deepen relationships with existing customers and referral partners
- Provide end-to-end customer support from login to disbursement
- Ensure high customer satisfaction and retention

3. Credit & Documentation Coordination

- Collect and verify required documents (KYC, income, property papers)
- Coordinate with credit, legal, and technical teams for loan processing
- Ensure proper login quality and minimize rejection rates

4. Portfolio Quality & Risk Management

- Monitor portfolio performance and ensure low delinquency levels
- Adhere to internal credit policies and compliance guidelines




- Manage early warning signals and follow up on overdue accounts

5. Process & Compliance

- Ensure compliance with bank policies, audit requirements, and regulatory norms
- Maintain accurate data in LOS and internal systems

Eligibility Criteria

- Minimum 2 years to 8 years of experience in NBFC/Banking (LAP/Mortgage/Business Loans)
- Strong knowledge of LAP products, credit norms, and local market dynamics
- Graduate (MBA preferred)

Key Skills Required

- Sales orientation & target-driven mindset
- Robust networking and channel management skills
- Credit understanding & documentation knowledge
- Good communication and interpersonal skillsRole & responsibilities

📌 Relationship Manager - Loan Against Property (Cross selling ) (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai