- Handling domestic and international Ticket booking
- Hotel Booking for Staff
- Handling Travel related queries
- Vendor Coordination
- Maintain MIS

The Officer- Travel Desk is responsible for managing end-to-end travel arrangements for employees, executives, and business visitors while ensuring cost efficiency, policy compliance, and a seamless travel experience. The role involves coordinating with travel agencies, airlines, hotels, and transport vendors to organize domestic and international travel requirements. The incumbent ensures timely booking of tickets, accommodation, visas, travel insurance, and other related services while maintaining accurate travel records and resolving travel-related issues. The position requires solid organizational skills, attention to detail, effective communication, and the ability to handle multiple travel requests within deadlines. The Officer- Travel Desk also supports travel budgeting, vendor management, expense reconciliation, and continuous process improvement to enhance employee satisfaction and operational efficiency.

- Coordinate domestic and international travel arrangements, including flight bookings, hotel reservations, airport transfers, and local transportation for employees and business guests.
- Ensure all travel bookings comply with organizational travel policies, budget guidelines,



and approval workflows while maintaining cost-effective travel solutions.
- Liaise with airlines, travel agencies, hotels, visa consultants, and other service providers to secure the best travel options and negotiate favorable rates whenever possible.
- Assist employees with visa processing, passport documentation, travel insurance, foreign exchange requirements, and other travel-related formalities.
- Handle travel itinerary preparation, ticket issuance, booking modifications, cancellations, refunds, and emergency travel requests with accuracy and efficiency.
- Maintain detailed records of travel bookings, vendor invoices, travel expenses, and employee travel history while preparing periodic reports for management.
- Address travel-related queries, resolve issues such as delays, cancellations, missed connections, or accommodation concerns, and ensure prompt support throughout the travel process.
- Monitor travel expenditure, support vendor performance evaluations, recommend process improvements, and ensure high-quality travel services while maintaining confidentiality of employee and business information.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Officer- Travel Desk (Mumbai)
🏢 Acme Services
📍 Mumbai