Looking to onboard a skilled Team Leader- Operations with 2 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have a strong background in operations management and excellent leadership skills.

Roles and Responsibility

- Manage and oversee the implementation of short-term activities within the team.
- Supervise less experienced professionals, providing professional expertise and taking responsibility for the end-product.
- Act as a liaison between customers, production, and distribution departments related to specific customer orders.
- Provide technical and non-technical customer support via phone, online chat, or text.
- Analyze and resolve customer issues typically performed in an office environment.




- Ensure compliance with company policies and procedures.

Job Requirements

- Minimum 2 years of experience in operations management or a related field.
- Strong knowledge of CRM/IT Enabled Services/BPO industry practices and trends.
- Excellent communication and leadership skills are required.
- Ability to work in a fast-paced setting and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills are necessary.
- Experience in managing a team of individual contributors is preferred.

📌 Team Leader- Operations (Mumbai)
🏢 TP
📍 Mumbai