About Intcom Systems Private Limited

We are a leading technology solutions provider committed to driving digital transformation for business across industries. As a startup, we thrive on agility, innovation, and a get things done culture. We are looking for young and energetic professionals who want to grow with us.

Sales Operations Specialist with 5+ years of experience

Key Responsibilities

Order Processing:

Manage the end-to-end order processing workflow, including order
entry loading, tracking, and fulfilment. Ensure orders are processed accurately and
efficiently. Creation of quotations/proposals, Purchase Orders and Sales Orders. Act as
SPOC for Billing/Invoicing Across all aligned Products.

Data Reports Management:

Maintain accurate records of sales transactions,
customer information, client data, and vendor registration. Regularly update
information in company database. Maintaining and organising a digital filing system of
contracts, client communication, and sales materials. Make Pending Order Report /
Tracker as per Product-to-Product Requirement coordinating with customers directly
from Data correctness. Oversee and maintain the CRM system/MS Office, ensuring
data accuracy, integrity, and efficient use by the sales team.

Partner/OEM/Vendor/Distributor communication:

End to End Partner Co-Ordination
for Order Loading and Processing. E.g. on Adobe Marketplace, etc. Coordinate with
OEMs and vendors for deal registration and competitive pricing.

Query Management:

Reverting to Partner Basic queries on email viz Docket, Invoice
copy, ETA, Billed or non-Billed.

Customer Support:

Provide support to customers by answering inquiries, resolving
issues, and ensuring satisfaction. Collaborate with the sales team to address customer
concerns.

Payment Follow-up:





Co-ordinate with Customers for Payment Follow Up.

Audit support:

Ensure availability of all documentation during internal and external QA
audits and collaborated with sales to address and resolve any non-conformance issues.

Team coordination Cross-functional collaboration:

Manage end to end sales
support operations. Provide administrative support to the sales team. Act as a liaison
between the sales team and other departments, such as marketing, finance, logistics.
Ensure seamless communication, alignment, smooth coordination and support overall
business objectives.

Continuous Improvement:

Identify areas for process improvement within the sales
workflow. Propose solutions to enhance efficiency and effectiveness.

What We re Looking For:
Minimum of 3+ years of experience in sales position.
Bachelor s degree in business management or a related field.
Proficient in MS Office and sales applications.
Ability to demonstrate administrative experience quality.
Enthusiastic towards the role and result oriented.
Possess excellent communication skills (both written and verbal) and coordination
skills.
Team player with the ability to maintain company integrity and confidentiality.
Exceptional time-management and organizational skills.
Understanding of sales processes and IT consulting industry trends.
An agile mindset to thrive in a startup setting.

Why Join Us
Competitive compensation and Employee Benefits.
Work-Life Balance

If you re excited to secure the future of work and grow with us, we d love to hear from
you!

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Operations Specialist (Mumbai)
🏢 Intcom
📍 Mumbai