Manager Billing - US

Key Responsibilities

1. Leadership & Team Management

- Team Oversight: Directly manage, mentor, and evaluate a team of Billing
- Resource Allocation: Manage team workloads to ensure equitable distribution and full coverage across all client portfolios, especially during tight peak month-end cycles.
- Training & Development: Conduct training on media billing systems, client-specific billing guidelines, and operational SOPs.

1. Billing Operations & Quality Control

- End-to-End Cycle Ownership: Oversee the US billing pipeline, ensuring all draft cycles, reviews, and client-specific approvals are completed within SLAs.
- Escalation Management: Serve as the primary point of contact for complex billing disputes, client complaints, and high-value invoice reconciliations.

1. Cross-Functional Collaboration & Compliance

- Cross-Department Partnership: Partner closely with Client Services, Legal, Tax, and Account Management teams to optimize pricing setups, client onboarding,



and contract transitions.
- Audit & Control compliance: Manage internal and external audit requests related to billing processes, ensuring strict adherence to SOX controls and GAAP revenue recognition standards.

What youll need:

- Shift 6.30PM Onwards (WFO)
- Location: Vikhroli, Mumbai
- Minimum 13-15 years of experiencing in Billing team
- Solid Team handling experience
- Preferred experience in SSC/Media/Advertising
- Strong communication skills for negotiation & reconciliation
- Self-motivated
- Flexible attitude to achieve results.
- Calm under pressure

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager - Billing - US (Mumbai)
🏢 WPP
📍 Mumbai