Roles and Responsibilities:

- Define and drive the enterprise-wide insurance and risk management strategy aligned with the organization’s operational scale, capital intensity, and growth roadmap.
- Partner with executive leadership to integrate risk management into business strategy, particularly across refining, petrochemical, storage, and distribution operations.
- Provide expert advisory on risk transfer mechanisms, coverage adequacy, and evolving global insurance market dynamics.
- Lead planning and budgeting for the insurance portfolio, ensuring cost optimization without compromising risk coverage.
- Lead negotiations with insurers and reinsurers to secure fair and timely claim settlements, especially for large-value and complex claims - Review and strengthen insurance and risk management policies, processes, and procedures, while ensuring robust governance and adherence across the organization to enable consistent, controlled, and compliant execution of insurance activities.
- Drive continuous enhancement of insurance policy wordings, identify and address coverage gaps, and improve processes, procedures, and systems by leveraging industry best practices, with a focus on optimizing cost efficiency, strengthening risk coverage, and improving overall operational productivity. - Lead comprehensive assessment of insurance requirements by identifying risk exposures and classifying risks to design optimal coverage structures, cost efficiencies, and effective claims outcomes in line with defined processes.




- Continuously evaluate market practices and available risk solutions to enhance the organization’s insurance coverage and risk transfer strategies.
- Establish and manage a panel of intermediaries (brokers) for optimised placement of risks in reinsurance market.
- Develop and maintain a panel of TPAs and surveyors to ensure productive servicing and administration of insurance policies.
- Drive direct engagement with GIC, large Domestic Insurance Companies whereby minimizing reliance on intermediaries wherever feasible.
- Conduct periodic reviews of insurance programs, analyze loss trends, strengthen recurring risks identification and mitigation in consultation with respective site/business.
- Ensure strict compliance with contractual terms and conditions, proactively monitor policy expiries, and drive timely renewals and extensions in line with organizational guidelines.
- Oversee timely payment of premiums, ensure accurate reconciliation of accounts with insurers, and monitor the collection of claim receivables on a periodic basis. - Engage and collaborate with internal and external stakeholders to ensure seamless handling of insurance matters, while effectively representing and advocating the organization’s position on insurance-related issues.




- Oversee periodic asset valuation in coordination with business and operations teams to ensure adequate and accurate insurance coverage aligned with reinstatement values.
- Provide strategic guidance to business units on insurance and risk management in line with established policies, standards, and governance frameworks.
- Build and lead strategic partnerships with leading insurers to support organizational objectives and enhance risk coverage solutions.
- Work closely with legal counsel on complex or disputed claims requiring litigation, ensuring effective resolution and protection of organizational interests. - Foster a high-performance culture with a strong focus on continuous learning, development, and accountability within the team.
- Lead talent acquisition efforts and drive employee engagement and retention initiatives to build a capable and motivated team.
- Define clear performance goals, conduct regular evaluations, and provide constructive feedback and coaching to enhance individual and team effectiveness.
- Mentor and develop team members to build capability and prepare them for handling larger and more complex responsibilities.
- Assess training and development needs and implement targeted learning interventions to strengthen functional and leadership competencies.

Job Requirements :

- 17-25 years of experience in insurance management.
- Strong understanding of claims management, underwriting, risk management, and insurance principles.
- Proven track record in developing successful business plans and achieving financial goals.

📌 Head Insurance (Navi Mumbai)
🏢 Reliance Industries (RIL)
📍 Navi Mumbai