We are looking for a highly skilled and experienced professional to join our team as a Hotel Operations - Escalation Desk representative. The ideal candidate will have a robust background in hotel operations and excellent communication skills.

Roles and Responsibility

- Manage and coordinate hotel operations activities, including front desk and housekeeping services.

- Handle guest complaints and resolve issues professionally and courteously.

- Coordinate with various departments to ensure seamless service delivery.

- Develop and implement process improvements to enhance hotel operations efficiency.

- Collaborate with the management team to achieve business objectives.

- Maintain high customer satisfaction through excellent service quality.

Job Requirements

- Minimum 2 years of experience in hotel operations or a related field.





- Strong knowledge of hotel operations, including front desk and housekeeping procedures.

- Excellent communication and problem-solving skills.

- Ability to work effectively in a fast-paced environment and prioritize tasks.

- Strong analytical and organizational skills with attention to detail.

- Experience working with computer systems and software applications.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Hotel Operations Professional - Escalation Desk (Mumbai)
🏢 Tripjack
📍 Mumbai