Hiring For Escalation Desk Email Process Chandivali (Mumbai)

Hiring For Escalation Desk Email Process Chandivali (Mumbai)

06 Aug
|
Tech Mahindra
|
Mumbai

06 Aug

Tech Mahindra

Mumbai

Roles and Responsibilities

- Manage escalations from email queries related to credit reports, CIBIL scores, and other financial services.

- Provide timely resolutions to customers' concerns through effective communication and problem-solving skills.

Desired Candidate Profile

- 1-6 years of experience in an escalation desk role handling email support for BFSI industry.

- Solid understanding of credit reporting processes and regulations (CIBIL).

- Excellent written communication skills for responding to emails professionally.

- Ability to work independently with minimal supervision while maintaining high productivity levels.

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📌 Hiring For Escalation Desk Email Process Chandivali (Mumbai)
🏢 Tech Mahindra
📍 Mumbai

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