Experience: 02 years (Freshers with relevant internship experience can also apply)
CTC: Up to 3.0 LPA (based on experience and interview performance)
Location - Vikhroli
Key Responsibilities:
Monitor and respond to customer reviews across digital platforms
Manage the brand's online reputation and customer feedback
Coordinate with internal teams for timely issue resolution
Track customer sentiment and prepare ORM reports
Escalate critical issues and ensure prompt responses
Maintain qualified and brand-aligned communication