- Must have skills
- Device Configuration management.
- Backup Management.
- WLAN Configuration fine-tuning.
- Upgradation and management of Firmware (AP OS).
- Online WLAN Network Dashboard.
- Providing Availability and Security Reports of Wireless LAN
- Creating of QoS and class definition on customer request.
- Device Administrative activities like compression, QoS & policy configurations.
- Vendor coordination
- Incident /Problem / Request Fulfillment / Change management
- Checking of bandwidth utilization & traffic class and generate report for the same.
- Perform Data, Compression and Application-wise analysis and provide recommendations.
- Keeping track of license of all WAN Acceleration devices.
- Proactive measures to be taken on Image/Firmware upgrades if required
- Device Availability Report
- Application-wise Analysis Report




- Repeat Incident / Alert Analysis
- Performance tuning suggest by OEM
- Updation and maintenance of Availability, Capacity management
- Risk Analysis and providing the mitigation plan
- Continual Service Improvement Planning and executions
- Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope)
- Preparing, maintaining and updation of SOP and KBase
- Maintaining and updation of Infra AS IS / Infra Documents
- Preparation of RCA for Major Incidents
- Positive to have skills
- Working knowledge of Cisco ISE
- Working knowledge of Mobility Service Engine (MSE)

📌 Network Support Engineer (Mumbai)
🏢 Aforeserve
📍 Mumbai