Role & responsibilities

Job Summary

We are looking for a proactive and detail-oriented Payment Follow-up Officer to manage accounts receivable, ensure timely payment collections, reconcile customer accounts, and maintain healthy cash flow. The ideal candidate should have strong communication skills, experience in payment follow-ups, and hands-on knowledge of Tally/ERP systems.

Key Responsibilities

- Follow up with customers regarding outstanding invoices through calls, emails, and messages.
- Send timely payment reminders and ensure prompt collection of receivables.
- Prepare and maintain Accounts Receivable (AR) aging reports and monitor overdue payments.
- Coordinate payment receipts, posting, and account reconciliation.
- Resolve payment-related queries, disputes, and delayed payment issues.
- Manage customer credit limits, payment terms, and collection schedules.
- Prepare daily and weekly cash collection and payment status reports.
- Maintain accurate records of customer payments and correspondence.
- Coordinate with the Sales team for credit approvals and payment commitments.
- Update payment receipts, adjustments, and customer ledgers in Tally/ERP systems.
- Monitor customer payment behavior and escalate potential credit risks.
- Coordinate with banks for NEFT, RTGS, UPI, cheque payment confirmations, and remittance processing.
- Generate collection reports and MIS for management review.

Required Skills & Qualifications





- 23 years of experience in Accounts Receivable, Payment Collection, or Credit Control.
- Hands-on experience with Tally ERP or other accounting software.
- Strong knowledge of invoice processing, payment reconciliation, and receivable management.
- Good understanding of banking transactions (NEFT, RTGS, UPI, Cheques).
- Proficiency in Microsoft Excel (reports, reconciliation, aging analysis).
- Excellent communication skills in English and the regional language.
- Robust negotiation, follow-up, and customer relationship management skills.
- High attention to detail with excellent organizational abilities.

Preferred Qualifications

- Experience working with ERPNext or other cloud-based ERP systems.
- Knowledge of GST, TDS, and statutory compliance.
- Experience in credit management and customer account reconciliation.
- Familiarity with export invoicing and international payment processes.
- Exposure to banking portals such as ICICI, HDFC, Axis Bank, etc.
- Prior experience in customer service or finance operations is an added advantage.

Key Skills

- Accounts Receivable (AR)
- Payment Collection
- Payment Follow-up
- Customer Follow-up
- Invoice Reconciliation
- Tally ERP
- ERPNext
- Excel
- Credit Management
- Banking Operations
- NEFT | RTGS | UPI
- Cash Flow Management
- GST
- TDS
- Customer Relationship Management (CRM)

📌 Accounts And Finance Manager (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai