06 Aug
|
Quotient Consultancy
|
Navi Mumbai
06 Aug
Quotient Consultancy
Navi Mumbai
Role & responsibilities
Handle inbound and outbound customer calls professionally
* Resolve customer complaints and queries efficiently
* Provide accurate information about products, services, and company policies
* Maintain records of customer interactions and transactions
* Follow communication scripts and quality standards
* Escalate unresolved issues to the relevant department when necessary
* Meet daily/weekly performance and productivity targets
* Maintain a positive and empathetic attitude toward customers
* Ensure customer satisfaction and retention
Preferred candidate profile
5 days working
📌 Tele Caller (Navi Mumbai)
🏢 Quotient Consultancy
📍 Navi Mumbai