Job Description Communication Assistant

Job Title: Communication Assistant
Department: Communications
Industry: Hospitality / Hotel
Contract Type: Fixed-Term Contract

Job Purpose

The Communication Assistant supports the hotel's internal and external communication activities, ensuring consistent brand messaging and effective communication with guests, employees, and stakeholders. The role assists in content creation, social media management, guest communications, promotional campaigns, and administrative support for communication initiatives.

Key Responsibilities

- Assist in creating and distributing communication materials, including newsletters, promotional content, guest communications, and announcements.
- Support the management of the hotel's social media platforms by preparing, scheduling, and monitoring content.
- Respond to guest inquiries, feedback, and online reviews in a professional and timely manner.
- Assist in promoting hotel events, seasonal offers, and marketing campaigns.
- Prepare and distribute internal communications, including employee updates and notices.
- Coordinate communication-related activities with internal departments and external vendors.
- Maintain communication records, content calendars, and marketing databases.




- Ensure all communication materials comply with hotel brand standards and guidelines.
- Support media, public relations, and event-related activities as required.
- Perform general administrative duties related to the Communications function.

Qualifications & Experience
- Bachelor's Degree or Diploma in Communications, Marketing, Public Relations, Hospitality Management, or a related field.
- 12 years of experience in communications, marketing, customer service, or hospitality.
- Fresh graduates with relevant skills and internship experience may be considered.

Skills & Competencies
- Excellent written and verbal communication skills.
- Solid interpersonal and stakeholder management abilities.
- Proficiency in Microsoft Office applications.
- Familiarity with social media platforms and digital communication tools.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Customer-focused with a professional and positive attitude.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai