- - Manage partner onboarding, training, activation, and exit processes.
- Act as SPOC for partner support, query resolution, and stakeholder management.
- Ensure compliance, audit readiness, governance, and accurate documentation.
- Drive partner capability development, system adoption, and operational efficiency.
- Support franchise operations through training, coaching, and performance management.
- Collaborate with cross-functional teams to resolve issues and enhance service delivery.
Job Requirements :
- - Graduation is mandatory.
- 1–5 years of experience in Partner Support, Franchise Operations, Customer Service, Sales Support, or Operations Management roles from broking industry.
- Basic proficiency in MS Office (Excel, Word, PowerPoint).
- Robust communication and stakeholder management skills.
- Experience in handling partner/client queries and operational processes is preferred.
📌 Franchise Support (Mumbai)
🏢 Sharekhan
📍 Mumbai
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