Key Responsibilities:

1. Business Partnering

• Monitor and support for employee life cycle from Onboarding to Exit

• Work on Feedbacks/Suggestions/Inputs from Leadership and various other connects

• Extend Support to Business Units(Bus) for all their requirements from People and Culture perspective

• Driving all the required engagements of Centre of Excellence (COEs) to BUs

2. HR Operations

• Solid understanding of HR Analytics with expertise in creating reports, preparing HR presentations and HR MIS dashboards as required by management as per defined timelines.

• Drive efficiency in HR ops related activities last mile delivery along with relevant stakeholders on Employee Life Cycle Self Service matters like reimbursement, exit queries , transfers, contract terms , payroll related queries etc.

• Attrition Management including detailed resignation discussions, retention conversations,

• Complete exit management including conducting exit interviews , support in exit clearance , preparation of F&F; inputs for payroll and releasing F&F; and relieving letters.

• Regular connect with employees including for Pulse check, checking of wellbeing for employees with OT hours, connect to understand on chargeability concerns.

3. Employee Engagement

• Employees connect in a planned way with closure of actionable points,



presentation of reports to Tier 1 for findings and feedbacks

• Run and manage New joiner connect program’ and support then in settling down in organizational culture. Also engaging the potential employees through connect session prior to their joining.

• Lead communication campaign around policies (Did you know series) and drive 100% governance and adherence

4. Performance Management

• Driving goal setting exercise

• Supporting in closure of Midyear and Annual performance evaluation exercise

• Closure of performance management cycle including moderation of ratings, promotions and handling queries of appeal process.

5. Measures of Success

• Business Partnering : Managing the employee lifecycle wit no or less than 1% of escalation

• HR Operations: preparation of required MIS, Dashboard, F&F; inputs within timelines with no error. 95% adherence in closure of employee query in stipulated time

• Employee Engagement – i-CSAT score within a range of 85-100%. Closure of employee query in stipulated timeline with no escalation. Unique employees connect in 6 months.

• Performance Management – Closure of goal setting. Mid year and Annual performance exercise as per timelines

📌 Senior Executive (Mumbai)
🏢 Grant Thornton
📍 Mumbai