- Manage daily restaurant operations, including staff supervision and customer service.
- Coordinate with the kitchen team to ensure timely food delivery and high-quality dishes.
- Maintain a clean and organized work workplace, adhering to health and safety standards.
- Develop and implement strategies to enhance customer satisfaction and increase sales.
- Collaborate with other departments to achieve business objectives.
- Analyze customer feedback and suggest improvements to improve overall experience.
Job Requirements
- Proven experience as a Restaurant Captain or similar role in the hospitality industry.
- Strong knowledge of restaurant operations, including inventory management and cost control.
- Excellent communication and interpersonal skills, with the ability to lead and motivate staff.
- Ability to work under pressure, manage multiple tasks, and maintain attention to detail.
- Familiarity with point-of-sale systems and inventory management software.
- Strong problem-solving skills, with the ability to handle difficult situations professionally.