ROLE SUMMARY:

The role of the Admission Counsellor shall be responsible for admission process for the school. Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission.

ROLES AND RESPONSIBILITIES:

The key responsibilities of the Admission Counsellor will be:

- Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission
- Work with Admission counsellors as required, discovery guide and supporting ancillary staff
- Prepare Admission folders, separately for the Pre-school section and the EuroSchool section, for the use of the Admission counsellors: this will contain the following:

Basic information about the school philosophy.

Information about the infrastructure and other facilities at the school.

Affiliation with the board: why we have selected a particular board achieved or applied or plan to apply.

Advantages of the chosen education board to the students.

How we adapt the board guidelines t our system and make it more valuable as compared to any other

school that just TEACHES the course.

Our achievements as a company, school, students.

Brief profile of: Lina, Principal, main teaching staff.

Activities over the past year.

Comments by our parents, students, visitors, where our students have visited.

Fee structure.

- Prepare a sales pitch, this will follow directly from the Admission folder as prepared above
- Provide daily feedback on the following:

No. of enquiries

Mode of enquiries: walk-ins, telephonic

Follow-ups

Conversions





- Maintain a database of all the enquiries, that is updated daily
- Prepare an analysis of the following:

Mode of enquiries: walk ins, telephonic

Geographic PIN code analysis

Reason of NIs

- Daily presentation of the previous days report with the Principal and strategize on improvements
- Conceptualize events that can attract more footfalls to the school
- Provide daily update to the Accounts on the following:

number of admissions

total fee collected

any discounts offered (with a prior approval from the Principal)

payment schedule

- follow-up with previous NIs and call for second round of counselling
- Develop a well decorated room for the counselling purpose, if possible as a model classroom
- Maintain a stock of admission stationary to avoid overstocking or out-of-stock
- Maintain a set of other display material to showcase the philosophy of KKEL
- Ensure smooth functioning of the admission process for the school
- Contribute to the Schools Values being understood, accepted and practiced; and
- Undertake other duties as directed by the Principal

REQUIREMENTS & SKILLS:

- Worked as a Admission counsellor in any education institute for a minimum of two year
- Excellent leadership skills, including an ability to support, communicate with, and motivate counseling staff;
- Ability to effectively handle objections and queries
- Ability to strategically plan and think;
- Policy formulation skills;
- Solid record of and commitment to customer/stakeholder service

📌 Admission Counsellor (Mumbai)
🏢 Lighthouse Learning
📍 Mumbai