Role & responsibilities

PNM Field Relationship Manager (FRM) Roles & Responsibilities at NoBroker

- Manage end-to-end relationships with assigned property owners and tenants.
- Conduct property visits for onboarding, inspections, and service quality checks.
- Coordinate tenant move-in, move-out, and property handover activities.
- Resolve customer concerns and ensure timely closure of service requests.
- Build and maintain long-term relationships with property owners to improve customer retention.
- Coordinate with Operations, Sales, Finance, Legal, and Maintenance teams for seamless service delivery.
- Verify property details, documentation, and compliance during field visits.
- Monitor property maintenance and ensure issues are resolved within defined timelines.
- Update customer interactions, property status, and service activities in the CRM system.
- Ensure adherence to company processes, service standards, and customer satisfaction goals.

Preferred candidate profile

Candidate need to speak English and Hindi must having a field experience and understanding about the sales ability , convincing skills , For further information kindly connect me on whatsapp : (phone hidden) ( Stephan )

📌 Packers and Movers -FRM SS (Mumbai)
🏢 NoBroker
📍 Mumbai