Please find the Key Responsibilities and required skills for Windows L2 profile

Active Directory & Group Policy

- *Administer Active Directory users, groups, OUs, computer objects, and permissions.
- *Create, edit, and troubleshoot Group Policy Objects (GPOs) for security, software deployment, and standardization.
- Manage authentication issues, account lockouts, and AD replication health.

Virtualization (Hyper-V & VMware)

- *Build, configure, and manage virtual machines on Microsoft Hyper-V and VMware vSphere/ESXi.
- *Provision new VMs end to end — allocate compute (CPU/RAM), attach, and expand storage/datastores, configure virtual networking, and hand over ready-to-use servers.
- Harden and bring each new VM into compliance with company security baselines OS hardening, patch level, antivirus/endpoint agent, correct domain join, and monitoring/backup agents installed.
- Manage snapshots, VM templates, resource allocation, and basic performance tuning.

Required Skills & Qualifications

- 3–6 years of hands-on experience administering Windows Server (2019/2022) in a production environment.
- Practical experience with Hyper-V and VMware vSphere/ESXi, including creating and managing VMs and storage.
- Working knowledge of NAS and SAN storage concepts and administration.
- Solid experience with Active Directory, Group Policy, DHCP, and DNS.
- Experience with Veeam Backup & Replication.
- Basic hands-on knowledge of FortiGate firewalls and FortiAnalyzer.
- Experience with Wi-Fi / wireless network management.
- Experience with a monitoring platform such as Zabbix.
- Experience with patch management tools and processes.




- Positive troubleshooting, documentation, and communication skills.
- Well versed with Microsoft 365

Storage (NAS & SAN)

- *Administer and monitor NAS and SAN storage — provision LUNs/volumes/shares, map storage to hosts and VMs, and manage capacity.
- *Monitor storage health, utilization, and performance; plan and execute capacity expansion.
- *Manage file shares, permissions, and quotas.

Backup & Recovery (Veeam)

- +Configure, manage, and monitor Veeam Backup & Replication jobs for servers and virtual machines.
- +Verify backup success, troubleshoot failed jobs, and manage retention and backup storage.
- +Perform periodic restore tests and support disaster-recovery drills.

Core Network Services

- *Configure and manage DHCP — scopes, reservations, options, and failover/redundancy.
- +Administer DNS — forward/reverse zones, records (A, CNAME, MX, PTR, etc.), forwarders, and resolution troubleshooting.
- +Manage and monitor Wi-Fi / wireless infrastructure — access points, SSIDs, controllers, and basic RF/coverage troubleshooting.

Security Infrastructure (Fortinet)

- (*/+) Basic administration of FortiGate firewalls — firewall policies/rules, NAT, port forwarding, VPN basics, and object management under guidance.




- *Use FortiAnalyzer for log collection, analysis, reporting, and monitoring of security events across FortiGate devices.
- Support security incident investigation using firewall and analyzer logs.

Monitoring & Patch Management

- (*/+)Configure and maintain monitoring tools such as Zabbix — set up hosts, templates, triggers, dashboards, and alerts for servers, VMs, storage, and network devices.
- *Respond to monitoring alerts, investigate issues, and take corrective action.
- +Own patch management — plan, test, and deploy OS and application patches/updates across servers and VMs, track compliance, and maintain patching schedules and reporting.

General L2 Operations

- (*/+)Provide second-level (L2) support for infrastructure incidents and service requests; escalate to vendors when needed.
- *Maintain documentation — runbooks, network/server diagrams, asset records, and change logs.
- *Follow change-management and ticketing processes and meet defined SLAs.
- *Participate in an on-call / shift rotation as required.

Preferred / Good to Have -Relevant certifications, e.g.:

- Microsoft: MCSA / MCSE, Azure/Windows Server certifications
- VMware: VCP
- Exposure to cloud platforms (Microsoft Azure)
- Understanding of networking fundamentals (VLANs,switching, TCP/IP)

Education -Any IT Graduate (BCA/ B.Sc. IT)

Soft Skills

- Strong analytical and problem-solving ability.
- Able to work independently and prioritize under pressure.
- Clear written and verbal communication.
- Team player with a service-oriented mindset.

📌 Windows Administrator 2 (Mumbai)
🏢 Geekay Infotech
📍 Mumbai