- Be the first level SPOC for customer level queries.
- Manage reception during business hours.
- Illustrate Smartworks' core values and strive to achieve our mission.
- Support the Account Management team to achieve the following:
- Create a welcoming and collaborative setting for our members through events and building relationships between members.
- Ensure that your building is fully operational, and processes are running smoothly.
- Assist with move-ins and move-outs; prepare and distribute member welcome packets.
- Take direction from the Account Manager to support the Team as necessary.
- Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.
Skills & Qualification Required:
- 0-2 years of work Experience in Hotel/coworking industry
- Hospitality or other related degrees.
- Thrive in a fast-paced environment while maintaining excellent attention to detail.