Roles & Responsibilities:

Responsible for Presales Team, lead generation and lead servicing of HNI and UHNI prospects and potential customers.
To ensure higher booking conversion through better data predictability.
To lead a team of Pre-sales outsourced telecalling associates to generate quality walk-ins across various projects of the Group.
Facilitate Tele-calling activities to ensure lead servicing as per TAT
To enhance Lead management processes, TATs and device policies for enabling maximum lead conversion
To monitor quality of various activities / processes followed at the In-house as well as the outsourced vendors.
To prepare dashboards for the consumption of Leadership Team & Top Management
To liaise with the Outsourced service provider in all forms as desired by the business unit
Responsible for an end to end customer lifecycle management from a Presales standpoint

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 PreSales Team Lead (Mumbai)
🏢 Acme Services
📍 Mumbai