- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Develop and maintain knowledge base articles to improve customer self-service capabilities.
- Analyze customer feedback and suggest process improvements.
- Participate in training and development programs to enhance technical skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate - Service Desk (Mumbai)
🏢 Microland
📍 Mumbai
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