Role Summary

We are looking for a proactive and detail-oriented Sales Support Executive to support our Sales team in driving agent engagement, managing sales operations, and ensuring seamless coordination between internal teams and travel partners. The ideal candidate should have solid communication skills, excellent Excel proficiency,

and a customer-centric approach

Key Responsibility

Sales Coordination & Support

• Support the sales team and Travel Partners on boarding and activation of Agents B2B Portal Login.

• Ensure all mandatory onboarding documents are received and validated.

• Coordinate with the Sales Team / Travel Partner (Agents) for any Missing documents.

• Maintain and track agency master data in Excel tracker.

• Support Sales Team with agent-related request.

• Support Travel Agent related queries.

• Co-ordinate with Internal Team for Portal, Technical, Accounts team etc. whenever required.

• Handling Inbound and Outbound calls in IVR.

Credit Management Support





• Process new credit requests received from the sales team

• Verify supporting KYC documents in the CRM.

• Update approved credit Policies and limits in the system as per the approvals.

• Process request for Credit Enhancement, reduction etc. as requested and approvals.

• Track pending approvals and ensure timely closure

Process Management

• Ensure timely completion of sales documentation and approvals.

• Maintain records of contracts, agreements, and communication history.

• Follow internal SOPs and compliance requirements.

• Coordinate with Finance, Operations, and Customer Support teams for

smooth execution.

Desired Skills & Qualifications

• Graduate in any discipline.

• 1- 3 years of experience in Sales Support, Travel Operations, Inside Sales

Interested Please share your resume on [email protected]

📌 Sales Support Executive (Mumbai)
🏢 Tripjack
📍 Mumbai