Eligibility Criteria:

- Minimum Qualification: HSC (12th Pass)
- Experience: 1–2 years of experience in BPO, customer service, telecalling, or document verification.
- Good English communication skills are mandatory.
- Basic computer knowledge and typing skills.
- Ability to communicate confidently and professionally with customers.

Language Requirements:

Candidates should be proficient in:

- English (Mandatory)
- Hindi, Marathi, Bengali, Tamil or Telugu (Any One)

Key Responsibilities:

- Make outbound calls to customers for insurance-related document verification.
- Verify customer details and required documents accurately.
- Explain the verification process professionally.
- Maintain complete and accurate call records in the system.
- Ensure compliance with company policies and quality standards.
- Resolve basic customer queries or escalate issues when required.
- Meet daily productivity and quality targets.

Salary & Benefits:

- Salary: 17,000 per month
- Chance to work with a reputed HDFC process
- Professional work environment and career growth opportunities

Work Schedule:

- Shift Timing: 10:00 AM - 7:00 PM (Fixed Shift)
- Working Days: Monday to Saturday
- Weekly Off: Sunday (Fixed)

📌 Tele Caller (Mumbai)
🏢 Credicus Business Services
📍 Mumbai