Job Title: Transaction Monitoring + Merchant Acquiring.

Location: Mumbai(Lower Parel).

iSource Services is hiring for one of their client for the position of Transaction Monitoring + Merchant Acquiring.

About the Role: .

- We are looking for a proactive and detail-oriented Risk Analyst to monitor merchant transactions, identify potential risks, conduct merchant due diligence, and ensure compliance with RBI and card network guidelines.
- The role requires continuous monitoring of merchant activities, investigation of suspicious transactions, merchant interaction, and timely resolution of risk hold cases.

Key Responsibilities:.

- Monitor merchant transactions and perform daily risk reviews to identify suspicious or high-risk activities.
- Investigate merchant risk cases by analyzing transaction patterns, conducting due diligence, and collecting supporting documents.
- Evaluate and resolve risk hold cases, making informed decisions on hold releases while ensuring timely case closure.
- Ensure compliance with RBI regulations,



card network guidelines, and internal risk management policies.
- Collaborate with Operations, Compliance, Fraud Risk, and Customer Support teams to mitigate risks, prevent fraud, and support merchant business continuity.

Qualifications:.

- Solid analytical and investigative abilities.
- Knowledge of payment industry regulations, RBI guidelines, and card network compliance.
- Experience in transaction monitoring, fraud risk management, merchant risk assessment, or compliance operations.
- Proficiency in Excel and risk management tools.
- Knowledge of Visa, Mastercard, RuPay, and payment gateway ecosystems.
- Experience in FinTech, Payments, Banking, Acquiring Business, or Merchant Risk Operations.

Key Performance Indicators (KPIs):.

- Risk Hold Resolution TAT.
- Fraud Loss Prevention.
- Merchant Satisfaction Score.
- Compliance Adherence Rate

📌 Transaction Monitoring / Merchant Acquiring Professional (Mumbai)
🏢 Iospl Technology Services
📍 Mumbai