Role & responsibilities
- Responsible for all components of the OTC Confirmations, Paper Drafting, IRD products.
- Daily communication with clients to ensure daily Traction on execution of trades
- Investigation and resolution of client fails through various means, including daily interaction with trading desks, sales desks and middle office groups per requirement
- Run process health checks, implement solid process governance
- Participate and lead Confirmations / group level initiatives
- Manage team of 5-8 FTEs in the EMEA Shift be responsible for team development, appraisals and other people related management activities
- Responsible for ensuring Change Management and Process documentation is maintained in an updated fashion at all times
- Reconciliation and analysis of aged breaks
- Timely escalation to Operational and departmental leads of all risks and issues
- Responding to client queries relating to position breaks, corporate action bookings and reporting etc.
- Acting as a process owner and being accountable for all outstanding items
- Working as part of the global settlements team to assist with development, testing & implementation of internal system changes
- To ensure client SLA's are consistently delivered
- Collaborate with Quality team in identifying process gaps, in planning end to end fixes and in leading execution to meet six sigma Quality
Interested candidates please share your resume on
[email protected] with Subject Line - Application - Confirmation
📌 Confirmation Drafting - Associate Process Manager (Mumbai)
🏢 eClerx
📍 Mumbai