Key Responsibilities
- Engage with travelers at airports, railway stations, bus terminals, tourist hubs, and other high-footfall locations.
- Identify potential customers requiring hotel accommodation and recommend suitable OYO properties based on their preferences and budget.
- Assist customers in completing hotel bookings through the OYO app, website, or other approved booking channels.
- Promote OYO's ongoing offers, discounts, and loyalty programs to maximize conversions.
- Build trust with customers by explaining hotel features, amenities, pricing, and booking benefits.
- Achieve daily, weekly, and monthly booking and revenue targets.
- Maintain accurate records of customer interactions, bookings generated, and leads using the prescribed reporting tools.
- Coordinate with hotel partners and internal teams to resolve customer queries or booking-related issues promptly.
- Ensure compliance with company policies, brand guidelines, and operational processes while representing OYO.
- Gather customer feedback and market insights to help improve sales strategies and customer experience.
Eligibility
- Minimum qualification: Higher Secondary (12th Pass); Graduate preferred.
- 03 years of experience in Sales, Retail, Hospitality, Travel, Customer Service, or Business Development.
- Freshers with robust communication and interpersonal skills are encouraged to apply.
📌 Promoter - Hotel Sales (Mumbai)
🏢 OYO
📍 Mumbai