Role & responsibilities
Operational Reporting, Analytics & Dashboard Management
- Build, automate, and maintain business dashboards, KPI scorecards, and executive reports using Power BI, SQL, Excel, Power Query, and automation tools.
- Develop scalable and automated MIS solutions to improve reporting accuracy and reduce manual effort.
- Monitor operational, customer, and business performance metrics and highlight trends, exceptions, and opportunities.
- Design and maintain leadership dashboards that provide real-time visibility into business performance.
- Continuously improve reporting frameworks through standardization, automation, and process optimization.
Business Analytics & Insights
- Analyze large operational and business datasets to identify trends, patterns, correlations, and growth opportunities.
- Generate actionable insights and recommendations to improve operational efficiency, customer experience, and business outcomes.
- Perform deep-dive analysis and root cause investigations to identify underlying drivers of business issues.
- Proactively identify red flags, anomalies,
and performance deviations and recommend corrective actions.
- Conduct weekly, monthly, quarterly, and ad-hoc business reviews, highlighting key changes, risks, and opportunities.
- Measure business impact of initiatives and track improvement outcomes using data-driven methodologies.
- Support forecasting, performance planning, and business decision-making through analytical insights.
Automation & Process Improvement
- Identify opportunities to eliminate manual work and improve organizational productivity through automation.
- Design and implement workflow automation initiatives using Power Automate and other workflow platforms.
- Automate recurring reports, dashboards, data preparation processes, and business workflows.
Preferred candidate profile
- Bachelor's degree in Commerce, BCA, Computer science, Bsc or Engineering (or a related discipline).
- Certifications in Power BI, SQL, Python, Data Analytics, Automation, or related technologies preferred.
📌 Assistant Manager Business Analytics and Automation Specialist (Mumbai)
🏢 Croma
📍 Mumbai