Lead service operations, SLA compliance, customer escalations, booking, billing & collections, P&L;, team training, scheduling, customer satisfaction, spares promotion, customer retention, and cross-functional coordination to achieve business targets.
Required Candidate profile
Service qualified with strong leadership, customer handling, SLA management, P&L; exposure, scheduling, escalation management, and proven ability to drive service quality and business targets.
📌 Assistant Service Manager (Mumbai)
🏢 Electrolab
📍 Mumbai
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