As a Customer Support Executive, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery.

Key Responsibilities:

- Respond promptly to user inquiries via phone, email, or chat.
- Guide potential users through the sign-up process and resolve any issues they encounter.
- Manage dealer requests, ensuring accurate and timely follow-up.
- Maintain and update customer records in our database.
- Collaborate with the team to identify and address common customer concerns.
- Provide feedback to improve the efficiency of client relationship processes.

Qualifications:

- Robust communcation skills,both verbal and written
- Comfortable making calls and interacting with customers
- Abillity to multitask and prioritze effectively
- A proactive and problem solving mindset
- Prompt and vigilant in addressing customer concerns and managing tasks

📌 Customer Support Executive (Mumbai)
🏢 Archstore
📍 Mumbai