Job Title: Customer Support Executive - Outbound Voice Calling

Location: Wagale Estate, Thane West, Mumbai

Education: 12th/HSC

Inbound Video KYC Process

- Perform responsibility 1 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.
- Perform responsibility 2 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.
- Perform responsibility 3 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.
- Perform responsibility 4 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.
- Perform responsibility 5 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus,



and timely delivery of assigned work.
- Perform responsibility 6 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.
- Perform responsibility 7 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.
- Perform responsibility 8 relevant to the role of Customer Support Associate - VKYC, collaborating with stakeholders, maintaining documentation, ensuring quality, compliance, continuous improvement, problem solving, communication, planning, reporting, customer focus, and timely delivery of assigned work.

This role requires robust technical or functional expertise, attention to detail, teamwork, adherence to organizational policies, proactive issue resolution, and continuous learning. Candidates are expected to meet performance goals, support business objectives, maintain accurate records, and contribute to process optimization while following safety, security, and quality standards applicable to the position.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Associate - VKYC (Mumbai)
🏢 Imperative Business Ventures
📍 Mumbai