- Handle customer inquiries through chat platform, providing timely and effective solutions to their queries.
- Provide excellent customer service by being empathetic, patient, and skilled in all interactions.
- Resolve issues efficiently by troubleshooting problems and escalating when necessary.
- Maintain accurate records of conversations and updates customers on resolutions.
Job Requirements :
- 1-5 years of experience in a similar role (non-voice process).
- Excellent communication skills with the ability to write clear and concise messages.
- Ability to work independently with minimal supervision while maintaining high productivity levels.
📌 Customer Service (Chat) (Mumbai)
🏢 TP
📍 Mumbai
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