- Handle international calls from clients across various countries
- Process customer requests, upsell/cross-sell products/services, and handle complaints in a skilled manner.
- Meet or exceed performance targets set by the company, including quality standards, productivity metrics, and sales goals.
- Collaborate with team members to achieve common objectives and maintain a positive work environment.
Job Requirements :
- 1-7 years of experience in an international BPO/call center setting.
- Excellent communication skills for handling international calls with diverse accents and languages (written & verbal).
- Ability to work on outbound sales campaigns, cross-selling/upselling products/services effectively.
📌 International Voice Process Executive (Mumbai)
🏢 Impact Guru
📍 Mumbai
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