Roles and Responsibility

- Manage and oversee the application support team to ensure timely resolution of technical issues.
- Develop and implement strategies to improve application performance and reliability.
- Collaborate with cross-functional teams to identify and resolve complex technical issues.
- Analyze and troubleshoot technical problems, providing root cause analysis and recommendations.
- Ensure compliance with industry standards and best practices for application support.
- Provide training and guidance to team members to enhance their skills and knowledge.

Job Requirements

- Solid understanding of application support principles and methodologies.
- Excellent leadership and management skills, with experience in managing high-performing teams.
- Strong analytical and problem-solving skills, with the ability to analyze complex technical issues.
- Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.
- Experience with industry-standard tools and technologies, such as IT service management frameworks.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

📌 Application Support Manager (Mumbai)
🏢 Wenger and Watson
📍 Mumbai