Role & responsibilities:
- Handle customer queries via emails, and chats to resolve their banking-related issues.
- Provide excellent customer service by addressing concerns in a skilled manner.
- Utilize strong communication skills to effectively communicate with customers from diverse backgrounds.
- Meet performance targets set by the organization.
Preferred candidate profile
- Language : - Telugu along with fluent in English and Hindi.
- 0.6 years -10 years of experience in BPO or BFSI (Banking and Finance industry) is must.
- Excellent English verbal and written skills for effective communication with customers.
- Proficiency in Banking support process, Customer Service Operations, Email Support.
Language: Telugu with excellent English and Hindi
Education : Graduation
Shifts : Day shift , 6 Days working ,Sunday fix off.
Salary : up to 47k CTC ,Depends on communication skills.
Work location : Senapati Bapat Marg, Dadar West, Dadar, Mumbai, Maharashtra 400028
Contact Details :
Rijvana Chougule.
(phone hidden),
Sr. HR. Executive
Talent Acquisition.
Teleperformance India ,Pune, Thane, Maharashtra, India.
Email ID :
[email protected]
📌 Customer Support Executive (Mumbai)
🏢 TP
📍 Mumbai