Job Description

Lead Horticulture (Site)

SECTION I: BASIC INFORMATION

Job Family: Facility Management
Role: Lead – Horticulture
Reporting To: FM Manager / Site Head
Location: Site Location

SECTION II: ROLE SUMMARY

The Lead – Horticulture is responsible for maintaining and enhancing the landscape, gardens, and green spaces of the assigned site to deliver superior aesthetic appeal, environmental sustainability, and resident satisfaction. The role will oversee horticulture operations, landscaping contractors, irrigation systems, and seasonal plantation programs while ensuring optimal landscape quality standards and productive resource utilization.

SECTION III: KEY RESPONSIBILITIES / ACCOUNTABILITIES

Landscape Management

- Maintain high standards of landscaping, gardens, lawns, plantation areas, and common area aesthetics.
- Ensure landscape quality and visual standards are consistently maintained across the site.
- Plan and execute seasonal plantation, replantation, beautification, and greenery enhancement initiatives.
- Conduct regular inspections and corrective actions to improve overall landscape presentation.

Irrigation & Resource Optimization

- Monitor irrigation systems and ensure optimal water utilization.
- Drive water consumption reduction initiatives through efficient irrigation practices and automation.
- Implement sustainable horticulture practices including mulching, drip irrigation, and water recycling wherever feasible.
- Track and report irrigation efficiency and water-saving measures.

Contractor Management

- Manage horticulture vendors and landscaping contractors.
- Ensure adherence to service levels, quality standards, and contract obligations.
- Monitor deployment of manpower, materials, and maintenance schedules.

Resident Experience

- Ensure attractive and well-maintained common areas to enhance resident satisfaction.
- Address landscaping-related complaints and service requests within defined timelines.




- Support community engagement initiatives related to environment, gardening, and sustainability.

Compliance & Sustainability

- Ensure safe handling and usage of fertilizers, pesticides, and gardening equipment.
- Promote eco-friendly landscaping practices and biodiversity enhancement.
- Maintain compliance with environmental and statutory requirements.

Reporting & Continuous Improvement

- Track landscape audit scores and quality benchmarks.
- Maintain records related to water consumption, plant inventory, vendor performance, and maintenance activities.
- Identify opportunities to improve aesthetics, efficiency, and sustainability across the site.
- PPM schedule and root cause of plant dying of plants, and corrective/ preventive action

SECTION IV: KEY INTERACTIONS

Internal Stakeholders

- FM Manager / Site Head
- Customer Relations Team
- Engineering & Technical Services Team
- Housekeeping Team
- Residents & Resident Associations

External Stakeholders

- Landscaping & Horticulture Contractors
- Plant Nurseries & Suppliers
- Irrigation System Vendors
- Environmental & Sustainability Consultants

SECTION V: KNOWLEDGE & EXPERIENCE

Qualification

- Degree / Diploma in Horticulture, Agriculture, Landscape Management, or related discipline.

Experience

- 5–8 years of experience in horticulture and landscape maintenance, preferably in residential townships, commercial complexes, hospitality, or real estate projects.

Key Performance Indicators (KPIs)

- Landscape Quality & Visual Standards Score
- Water Consumption Reduction / Irrigation Efficiency
- Resident Satisfaction on Common Area Aesthetics
- Vendor Performance & SLA Adherence
- Landscape Audit Compliance Score
- Cost Optimization & Sustainability Initiatives

Key Competencies

- Landscape & Garden Management
- Irrigation Management
- Vendor Management
- Sustainability Practices
- Quality & Aesthetic Standards
- Planning & Execution
- Stakeholder Management
- Problem Solving & Attention to Detail

📌 Lead Horticulture (Mumbai)
🏢 Larsen and Toubro (L&T)
📍 Mumbai