Job Title: Manager Retail Operations

Department: Retail

Reporting to: Business Head

Work Location: Mumbai

Role Objective: The Business Development Manager is responsible for develop a current market of contacts to attract new clients, research new market opportunities oversee growth.

- Responsible for managing the PL and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
- Completes store operational requirements by ensuring optimum utilization of resources and manpower.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
- Planning and managing the store visual merchandise displays, implementation of the sales development promotional activities as per the plan.
- Planning and forecasting Inventory requirements for the store and adherence to replenishment schedule.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and cultivate a long term customer relationship.
- Maintains staff performance by coaching, counselling, and disciplining employees; planning, monitoring,



and appraising job results. Ensure the staff has complete product knowledge and technically updated on POS.
- Analysing and interpreting market, industry and competitor trends to facilitate Marketing and sales planning.
- Monitor all point of sales activities in the store including sales transactions, tracking payments, maintaining inventory updates(stock taking), handling returns and refunds, gathering consumer data for feedback.
- Maintain store hygiene and adherence to policies and SOPs.

Skill Set:

- Customer Focus,
- Tracking Budget Expenses,
- Customer and Client Relationships,
- Market Knowledge
- Other Attributes:
- Strategic Planning
- Relationship Building skills
- Result oriented,
- Management Proficiency

Qualification and Experience:

MBA (preferred in Retail Management) with 8-10 years of Retail experience and 5-6 years of experience as a Store Manager.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Retail Operation Manager (Mumbai)
🏢 Achyutam International
📍 Mumbai