Job Description Branch Manager - Sales & Operations

Location: Noida

Reports To: Founder & CEO / Director

Role Overview

The Branch Manager will be responsible for managing the complete business operations of the Noida branch, including sales performance, team management, revenue growth, operational efficiency, and customer experience across SkillzRevo's verticals. The role requires a strong leader with experience in sales, operations, and team management within the education, training, consulting, or technology industry.

Key Responsibilities

1. Sales & Revenue Growth Drive monthly and quarterly revenue targets for the Noida branch. Lead sales across SkillzRevo Academy, Talent, and Consulting services. Develop and execute local sales strategies and campaigns. Monitor and improve lead conversion rates. Work closely with the marketing and digital teams for lead generation.
2. Operations Management Oversee day-to-day branch operations including sales, counseling, and training coordination. Ensure smooth delivery of training programs and services. Monitor operational efficiency and optimize processes for productivity. Ensure CRM, reporting, and data tracking are maintained properly.
3. Team Leadership & Management Manage and mentor sales managers, counselors, telecallers, trainers, and support staff. Conduct daily, weekly, and monthly performance reviews. Drive team motivation, training, and productivity improvement. Build a high-performance sales culture within the branch.
4. Client & Partner Management Develop relationships with corporate clients, universities, and training partners. Explore opportunities for corporate training, consulting, and enterprise partnerships. Ensure high customer satisfaction and service delivery standards.
5. Business Expansion Identify current business opportunities and local partnerships. Expand the reach of SkillzRevo programs in the Noida NCR region.



Support the leadership team in branch growth strategy and market expansion.
6. Reporting & Compliance Provide daily/weekly/monthly performance reports to management. Monitor sales pipeline, revenue forecasts, and operational metrics. Ensure compliance with company policies and operational guidelines.

Key Performance Areas (KPA)

1. Branch Revenue Growth
2. Sales Team Performance & Conversion Rates
3. Lead Management & Sales Pipeline Efficiency
4. Operational Excellence & Service Delivery
5. Customer Satisfaction & Retention
6. Corporate Partnerships & Business Development
7. Team Productivity & Performance Management
8. Branch Profitability

Key Performance Indicators (KPI)

- Monthly branch revenue target achievement (%)
- Lead-to-enrollment conversion rate
- Average ticket size per sale
- New client acquisition numbers
- Operations Program delivery success rate
- Student/customer satisfaction score
- On-time reporting and operational compliance
- Team Management
- Sales team productivity per counselor
- Individual target achievement rate
- Employee retention and engagement
- Business Growth
- Number of new corporate partnerships
- Corporate training or consulting deals closed
- Market expansion initiatives in NCR region

Required Qualifications

Bachelor's degree in Business, Marketing, Management, or related field

MBA preferred

Experience

5 years of experience in sales and operations

Experience in EdTech, Training, Consulting, Staffing, or Technology services preferred

Proven experience in team leadership and revenue growth

Key Skills

Sales leadership and strategy

Team management and motivation

Business development

Operations management

Client relationship management

Strong communication and negotiation skills

Data-driven decision making

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Branch Manager Sales & Operations (Noida)
🏢 Skillzrevo Solutions
📍 Noida