Job Summary

We are looking for a proactive and detail-oriented CRM Executive to support daily CRM operations and assist the CRM Manager in reporting, campaign execution, and process coordination across multiple verticals.

The role involves coordinating with counselors; marketing teams, content writers, graphic designers, and the CRM support team to ensure smooth operations, and timely campaign execution.

Key Responsibilities

- Manage day-to-day CRM operations.
- Support CRM Manager in reports, dashboards, and operational tasks.
- Coordinate with Extra Edge CRM support team for issue resolution.
- Execute WhatsApp and Email marketing campaigns.
- Coordinate with content writers and graphic designers for campaign creative and content.




- Support process improvements and operational efficiency.

Required Skills

- Knowledge of CRM systems (Extra Edge preferred).
- Positive Excel/Google Sheets skills.
- Strong communication and coordination skills.
- Understanding of lead management and sales funnel process.
- Ability to handle multiple tasks efficiently.

Preferred Candidate Profile

- 02 years of CRM Operations experience.
- Ed Tech/Education industry experience preferred.
- Freshers with good coordination and Excel skills can also apply.
- Immediate joiners preferred.

Qualification

- Graduate in any stream.

📌 CRM Specialist (Noida)
🏢 Mangalayatan University
📍 Noida