International Patient Case Manager (Medical Tourism)

Location: Noida (Sector 93A)
Experience: 05 Years
Qualification: MBBS or BDS (Mandatory)
Employment Type: Full-Time

About the Company

Treatment Traveller Pvt. Ltd. is one of India's leading international medical tourism companies, helping patients from Bangladesh, Africa, GCC and other countries access treatment at India's top hospitals including Apollo, Fortis, Medanta, Max, Aster and others.

Over the past several years, we have assisted thousands of international patients with their treatment journey in India.

Job Summary

We are looking for compassionate and confident MBBS/BDS graduates to counsel international patients seeking treatment in India.

The role requires understanding patients' medical conditions, educating them about treatment options, coordinating with hospitals and specialists, and guiding patients from their first enquiry until treatment.

This is an excellent opportunity for doctors and dentists who enjoy patient interaction, counselling and healthcare management rather than clinical practice.

Key Responsibilities

- Counsel international patients through WhatsApp, phone calls and video consultations.
- Understand medical reports and patient history.
- Educate patients regarding diseases, treatment options, procedures and expected outcomes.
- Recommend suitable hospitals and specialists based on clinical requirements.
- Coordinate with hospital international patient departments.
- Obtain treatment plans, cost estimates and appointment schedules.
- Build trust and maintain regular follow-up with patients.
- Assist patients with medical visa guidance,



travel planning and admission process.
- Maintain detailed CRM records.
- Work closely with the operations and hospital coordination teams.

Required Skills

- Excellent patient counselling and communication skills.
- Strong empathy and ability to build patient confidence.
- Good understanding of common medical and surgical conditions.
- Ability to explain medical information in straightforward language.
- Excellent spoken and written English.
- Strong problem-solving and coordination abilities.
- Comfortable using CRM software, WhatsApp and Microsoft Office.

Eligibility

- MBBS or BDS (Mandatory)
- Freshers with excellent communication skills are welcome.
- Candidates with experience in hospitals, telemedicine, patient counselling or medical tourism will be preferred.

Preferred Attributes

- Compassionate and patient-centric approach.
- Ability to work independently and take ownership.
- Calm under pressure.
- Strong follow-up and relationship-building skills.
- Willingness to learn multiple specialties.

What We Offer

- Opportunity to work with India's leading hospitals.
- Exposure to international patients from over 50 countries.
- Structured training and continuous learning.
- Career growth in the rapidly growing medical tourism industry.
- Performance-based incentives.
- Friendly and professional work environment.

Key Skills

International Patient Care, Patient Counselling, Medical Counselling, Medical Tourism, Case Management, Healthcare, Patient Education, MBBS, BDS, Hospital Coordination, Clinical Communication, Medical Reports, Telemedicine, CRM, International Patients, Treatment Planning, Healthcare Management.

📌 BDS, MBBS For International Case Manager (non clinical role) (Noida)
🏢 Treatment Traveller
📍 Noida