We are looking for an experienced and proactive B2B Sales Manager preferebally with experience in HORECA / Institutional Sales to lead our lead conversion and field sales operations. The ideal candidate will be responsible for managing the complete customer journey from inquiry to meeting, supervising a team of telecallers, coordinating field visits, and ensuring maximum conversion of leads into customers.
Key Responsibilities
Lead Management
- Manage all incoming leads from Meta Ads, website inquiries, walk-ins, phone calls, referrals, and other marketing channels.
- Ensure every lead is contacted promptly and followed up systematically.
- Qualify prospects and prioritize high-potential opportunities.
Team Management
- Lead and supervise a team of 2 telecalling executives.
- Allocate leads, monitor daily calling activities, and ensure timely follow-ups.
- Train, coach, and improve the team's performance.
- Track KPIs and maintain accountability for lead conversion.
Meeting & Sales Coordination
- Schedule and coordinate customer meetings.
- Assign field sales executives to customer meetings based on location and availability.
- Ensure meetings are properly planned and attended.
- Accompany sales executives to key or high-value customer meetings whenever required.
- Monitor meeting outcomes and ensure post-meeting follow-up is completed.