Role & responsibilities

Client Engagement

- Interact with key client stakeholders to understand project requests and business needs, and communicate project progress/challenges
- Serve as the primary POC for project-related communication to discuss/decide project timelines/scope and collect feedback
- Undertake teleconference-based project kick-off calls and review meetings
- Identify risks /issues and escalate to the reporting manager (RM) and/or Client Lead (CL)
- Identify up-selling/cross-selling opportunities in conjunction with the CL/RM
- Participate in business proposals and new client pitch-decks to attract new business prospects and enhance business growth

Team and Career Management

- Display exceptional project/team management skills maintaining high levels of motivation and work ethic among team members
- Handle difficult situations such as dissatisfaction/disagreement among team members and escalate to RM, when essential
- Function as the performance appraiser of 25 junior team members and be responsible for their overall career management

Training and Organizational Initiatives

- Contribute to different organisational tasks such as hiring, training, and other organisational initiatives

Preferred candidate profile

- Market research and/or consulting experience of 510 years; experience in procurement and commercial research/strategies is preferred
- Good understanding and knowledge of the Life Sciences industry and dynamics; educational qualification in life sciences will be preferred, but not essential




- Through knowledge of various secondary and primary research methodologies (including databases such as LexisNexis and Thomson)
- Through knowledge of various secondary and primary research methodologies (including databases such as Thomson and LexisNexis)
- Understanding of industry dynamics such as KPIs and frameworks such as SWOT analysis, Porter’s Five Forces, and GE-McKinsey Matrix
- Potential of handling a large team of 10-15 employees as a single point of contact for their daily operational needs as well as overall needs related to career aspiration, performance, expectations, team building etc.
- Team player
- Motivated, fast thinking, dynamic person with strong business acumen
- Motivated and dynamic person with solid business acumen
- Work in demanding and high-pressure situations without compromising on work quality and timelines
- Result oriented, self-driven, and solution seeker
- Excellent communication skills, both written and verbal
- Ability to do multitasking with ease
- Ability to take tough/difficult decisions with reason and logic
- Patient, calm, and composed demeanour
- High value system, and fair and judicious in decision-making
- Perseverant and ‘can do’ attitude
- Proactive in reaching out to others beyond his immediate area of responsibility to help/assist
- Able to lead by example
- Subject-matter-expert who can indulge in unprompted knowledge-sharing
- Efficient in handling difficult client and people situations

📌 Market research/ Consulting experience, Preferred Life sciences exp (Noida)
🏢 WNS Holdings
📍 Noida