Experience: 1+ years

Location: Noida

Work Mode: Hybrid

Designation: Accounts Receivable Analyst

Shift Timings: 12 PM to 9 PM

JOB PURPOSE / ROLE

The Cash Application Analyst will support the daily processing and application of customer payments. The position is responsible for accurately applying receipts to customer accounts, identifying payment details, resolving basic payment exceptions, and assisting with bank and customer account reconciliations. This is a junior-level role suitable for candidates with some experience in BPO, Finance, Accounts Receivable, or Order-to-Cash operations.

Key Result Areas / Responsibilities & Accountabilities

- Review daily customer payments received through ACH, wire transfers, checks, credit cards, and other payment channels.
- Apply payments accurately to the appropriate customer accounts and invoices.
- Review remittance details and identify the correct invoices for payment allocation.
- Research unidentified, unapplied, short, excess, duplicate, or incorrectly applied payments.
- Coordinate with internal teams to obtain missing remittance or payment information.
- Assist with daily reconciliation of payments against bank statements, payment portals, and system records.
- Maintain accurate records and supporting documentation for payment applications and adjustments.
- Monitor unapplied cash and follow up on pending items to ensure timely resolution.
- Support the processing of refunds, payment reversals, transfers, and other adjustments after receiving the required approvals.




- Assist with customer account reconciliations and payment-related queries.
- Prepare basic daily and monthly reports for applied and unapplied cash.
- Support month-end closing activities and audit requests.
- Follow established procedures, internal controls, and turnaround-time requirements.
- Escalate payment discrepancies and unresolved issues to the supervisor.
- Perform other Accounts Receivable and cash-application tasks as assigned.

TECHNICAL COMPETENCIES (MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/ SKILL SET)

- 03 years of experience in BPO, Finance, Accounts Receivable, Cash Application, or Order-to-Cash operations.
- Graduate in any discipline (Preferably B. Com)
- Previous experience in cash applications or Accounts Receivable.
- Exposure to ERP/accounting systems, online banking platforms, or payment portals.
- Familiarity with payment modes such as ACH, wire transfers, checks, and credit cards.
- Experience working in a shared services or multinational environment.
- Basic understanding of customer payments and invoice allocation.
- Basic working knowledge of Microsoft Excel.
- Valuable numerical ability and attention to detail.
- Good written and verbal communication skills.
- Ability to follow established processes and work within deadlines.
- Willingness to learn new systems and payment processes.
- Ability to work independently and as part of a team.
- Willingness to work in a US-aligned shift.

📌 Accounts Receivable Analyst (Noida)
🏢 AAPC
📍 Noida