Job Title
SailPoint IdentityIQ Compliance Operations Analyst
Role Summary
SDG is seeking a client-facing Compliance Operations Analyst to provide dedicated operational support for audit and compliance requirements related to SailPoint IdentityIQ (IIQ) termination (leaver) processing. This role monitors IIQ termination jobs/workflows, runs and validates termination/compliance reports (including the Termination Report), performs post-termination QA validation across IIQ-integrated target systems, and executes approved remediation (e.g., re-running failed termination processes and authorized PowerShell-based validation actions). The analyst partners daily with Compliance team to deliver audit-ready evidence and ensure termination controls operate effectively.
Key Responsibilities
1) IIQ Termination (Leaver) Process Monitoring
- Monitor scheduled SailPoint IIQ termination tasks/jobs/workflows.
- Identify and respond to failures (task failures, workflow errors, stuck items, provisioning transaction failures).
- Perform initial triage: capture error messages, timestamps, impacted identities, and affected target systems.
- Maintain an operational log of terminations monitored, actions taken, and outcomes.
2) Reporting, Audit & Compliance Evidence Support
- Run required reports on defined cadence (daily/weekly/monthly) and as requested by Compliance.
- Validate the Termination Report for completeness/accuracy (population, date range, required fields, exceptions).
- Produce audit-ready evidence packages (exports, screenshots, log references, exception notes) for Compliance and audits.
- Support ad-hoc reporting requests for audits, investigations, and compliance inquiries.
3) Post-Termination QA Validation
- Verify identity status and termination processing status in SailPoint IIQ.
- Validate downstream account state in connected target systems where access is provided.
- Document exceptions/mismatches (e.g., terminated in IIQ but downstream account remains active) with transparent evidence.
4) Remediation / Reprocessing Failed Terminations
- Re-run appropriate IIQ job/task/workflow per runbooks and approval boundaries.
- Execute authorized PowerShell-based validation actions (where permitted) to confirm account state and support operational checks.
- Escalate systemic issues to engineering/platform teams (connectors, rules/workflows), providing full troubleshooting artifacts.
5) Communication & Coordination (Client-Facing)
- Serve as day-to-day operational contact for Compliance; provide timely updates and follow-through.
- Participate in client operational syncs/standups as required.
- Deliver weekly status reporting: volumes, failures, reruns, aging items, trends, and notable risks.
6) Metrics & Continuous Improvement
- Track termination SLA metrics (time-to-complete, failure rate, rerun count, exception count).
- Recommend improvements to monitoring/reporting (filters, exception views, alerting) to reduce manual effort and strengthen compliance assurance.
Required Qualifications
- 5+ years in IAM operations, security operations, or access governance operations in enterprise environments.
- Hands-on experience with SailPoint IdentityIQ operations (tasks/jobs, workflows, provisioning transactions, reporting).
- Demonstrated experience supporting audit/compliance evidence requests and working directly with compliance stakeholders.
- Strong triage and documentation skills; ability to produce clear, audit-ready artifacts.
- Ability to operate within strict process, access controls, and approval boundaries.
Preferred Qualifications
- PowerShell experience for operational validation (authorized checks only).
- Experience validating deprovisioning outcomes in common integrated systems (e.g., AD/Azure AD, M365, key enterprise apps).
- Familiarity with IT controls and audit frameworks (SOX, SOC, ISO 27001) and evidence expectations.
- Experience with SLA/KPI reporting and trend analysis.
Tools / Technologies
- SailPoint IdentityIQ (operations, reporting, workflow/job monitoring)
- PowerShell (approved validation actions)
- Ticketing and documentation tools (e.g., ServiceNow/Jira/Confluenceclient dependent)
- Excel/CSV for evidence packaging and reporting (client dependent)
If interested share cv at
[email protected]
📌 SailPoint IdentityIQ Compliance Operations Analyst (Noida)
🏢 SDG
📍 Noida